SHIPPING POLICY
Legal disclaimer
The explanations and information provided on this page are only general, high-level explanations on how to write your own Shipping Policy document. You should not rely on this as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what specific shipping policies you wish to establish between your business and your customers. We strongly recommend that you seek legal advice to help you understand and create your own Shipping Policy.
Shipping Policy - The Basics
A Shipping Policy is a legally binding document that establishes the legal relationship between you and your customers. It outlines your obligations to your customers and addresses different possible scenarios that may occur, clarifying what happens in each case.
Having a clear Shipping Policy benefits both you and your customers. Customers will have clear expectations about your shipping timeframes and processes, and you may see increased trust and confidence in your business by providing transparency.
Shipping Policy - the basics
A Shipping Policy is a legally binding document that establishes the legal relationship between you and your customers. It outlines your obligations to your customers and addresses different possible scenarios that may occur, clarifying what happens in each case.
Having a clear Shipping Policy benefits both you and your customers. Customers will have clear expectations about your shipping timeframes and processes, and you may see increased trust and confidence in your business by providing transparency.
Order Processing Time
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Orders are typically processed within [X] business days.
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Orders placed on weekends or holidays will be processed on the next business day.
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Processing times may vary during high-demand periods.
Shipping Costs
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Shipping costs are calculated at checkout based on destination and shipping method.
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Additional customs fees or import duties may apply based on the customer's location.
International Shipping
Estimated Delivery Time
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Domestic shipments: [4-7] business days.
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International shipments: [7-30] business days (varies by destination and customs processing times).
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Delivery delays may occur due to unforeseen circumstances.
Service Interruptions
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In cases of shipping delays caused by force majeure events (e.g., natural disasters, pandemics, strikes), we will update affected customers as soon as possible.
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We are not responsible for delays caused by customs processing in the destination country.
Lost or Stolen Packages
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If a package is lost or stolen after being marked as delivered, the customer should contact the shipping carrier.
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We are not responsible for lost or stolen packages once they have been delivered.
Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and continued use of the website signifies acceptance of the revised policy.
For any inquiries regarding this Shipping Policy, please contact us at support@rassel.shop.